Etiqueta: The Client Academy

  • Human Capital Forum: first and second editions

    For 2018, the Spanish Chamber of Commerce has been delighted to introduce a brand new events series: the Human Capital Forum. The forum aims to create a space for learning and discussing relevant topics in the areas of organisational development, leadership, change management and talent. Meeting every three months, the event is open to representatives of member companies who are responsible for HR and its related fields and professions. The forum is chaired by Mónica Hernanz, Managing Director at The Client Academy and Adjunct Professor of Organisational Behaviour at IE Business School.

    The first meeting of the series took place at the Chamber’s offices on Wednesday 25th April, with the topic being: “positive psychology in the workplace: is it possible (and desirable) to be truly happy at work?” The guest speaker on this occasion was Vanessa King, a positive psychology, happiness and resilience expert. A board member for Action for Happiness and author of the book “10 Keys to Happier Living”, she regularly speaks and carries out workshops both nationally and internationally on the subject of well-being, resilience and workplace creativity.

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    Vanessa began the seminar by exploring the definition of happiness, explaining that it has two forms: hedonic and eudaimonic and how it compares to the notions of wellbeing and resilience. She went on to explain what determines happiness of work and the ways in which it can benefit employers if their staff are kept happy. She then proposed the discussion of what employers can do to increase the happiness of their employees and what their main advice for doing this would be.

    The second edition of the Human Capital Forum took place on the 4th July, this time to discuss the topic of “the human challenge of digitalisation: how are companies’ cultures changing them for a digital future?”. Also chaired by Monica Hernanz, this edition welcomed two guest speakers from IBM’s Talent and Engagement Practice from the London and Madrid teams: Isaac Cantalejo Fuentes and Sunaya Sahans.

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    The session began with all of the participants introducing themselves and describing the main challenges of digitalisation faced by their companies, of which a variety were suggested owing to the various sectors that were represented. They spoke in particular about the changing face of recruitment owed to digitalisation, with the industry being more online and fast paced than ever before. The speakers then went on to discuss the key digital transformation trends that HR Directors should be mindful of, as well as what can be learnt from companies both leading and struggling in the journey to create a more digital organisational culture.  Following the presentation, participants of the forum discussed where they believed the priorities for investment should be for HR Directors in the wake of an increasingly digitalised world. Over a networking breakfast following the forum, participants expressed their views of the session; expressing how they had found it both relevant and thought provoking.

    The next edition of the forum is scheduled to meet in November, with the topic being ‘the #MeToo movement in the office: how have sexual harassment and gender politics changed in the workplace in 2018 as a result of societal change?”. Towards the end of the year, members of the forum will also have the opportunity to suggest the topics of future forums in 2019.

     

    The Human Capital Forum’s ultimate aim is to highlight the strategic value of all company’s greatest assets- their workforce. If you are interested in finding out more about this initiative, please contact Hannah.sanders@spanishchamber.co.uk

  • EMOTIONAL INTELLIGENCE AT WORK

    On Tuesday 7th June we had the pleasure of holding the workshop “Emotional Intelligence at Work”, organised in collaboration with The Client Academy, Benefactor of the Spanish Chamber.

    On this occasion, our Secretary General, Igor Urra, received attendees on behalf of our institution and introduced Ms. Mónica Hernanz, Managing Director of the company and our speaker on the day.

    To kick off, Mónica started the talk by explaining relevant information about the background of the company and herself before tackling what would be the main content of the workshop: what Emotional Intelligence is and its applicability on some working areas.

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    Ms. Mónica Hernanz, the speaker from The Client Academy during the session.

    Furthermore, Mónica went on to describe the main features of highly emotional intelligent individuals and talked about how this concept has changed throughout the years. In particular, she focused on the EQi 2.0 test, which is considered as the most used and validated Emotional Intelligence test in the world and consists of 5 different areas: self-perception, self-expression, interpersonal, decision making and stress management.

    To elaborate on this, the speaker provided attendees with an Emotional Intelligence self-scoring test by following the EQi 2.0 model, in order to evaluate their skills in comparison to most business people they know while explaining every relevant concept.

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    The attendees listened attentively during the workshop.

    To conclude the workshop, Mónica briefly summed up the whole presentation and showed how an investment in Emotional Intelligence produces tangible results in businesses by sharing some successful cases in multinational companies.

    Once the session finished, participants were invited to enjoy the breakfast; time when both the attendees and the speaker were able to discuss further the ideas the session had covered.

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    Participants had the opportunity to network and exchange their opinions about the session.

    We would like to thank all attendees for joining us and particularly to Ms. Mónica Hernanz from The Client Academy for delivering such an interactive and productive presentation on Emotional Intelligence.

    If you want to find out other activities that the Spanish Chamber of Commerce is organising, we encourage you to keep an eye on our UPCOMING EVENTS section within our website. In addition to this, you can also subscribe to our weekly newsletter in order to receive updates with our events.

  • THE CLIENT ACADEMY | NEW BENEFACTOR OF THE CHAMBER

    We would like to welcome The Client Academy as new Benefactor of the Spanish Chamber.

    CLIENT ACADEMY

    The Client Academy delivers HR consultancy, training and coaching in four key areas: client service, trust-based sales, consulting skills and leadership. We have a particular expertise in the Financial Sector and Professional Services. The Client Academy is based in London and works worldwide with offices in Madrid and Panama.

    Should you want to know more about our new Benefactor, please visit their website: www.theclientacademy.com

  • ELEVATOR PITCH | XXV EDITION

    On Tuesday 8th March, we held the XXV edition of our Elevator Pitch networking event. This edition took place at Arbina Restaurant, member of the Spanish Chamber. The restaurant is located in the area of Fitzrovia and offers the traditional Mediterranean cuisine in the heart of London.

    Everything was ready for the event at the private room downstairs, which fitted perfectly with the characteristics of this event, where Mr. Javier López de Arbina, welcomed everyone on behalf of Arbina.

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    Delicious breakfast served by Arbina Restaurant, member of the Chamber.

    The event was chaired by María Prieto, our Events & Communication Co-ordinator and Cristina Carmona, Head of Corporate Relations and Communication, who explained the dynamics of this activity to the participants, whose main purpose is to provide participants with the possibility to expand their network and to explore further avenues of collaboration with the rest of participants.

    After the brief presentation, each attendee had 2 minutes to give a concise and concrete introduction about their company’s main line of activity and services they provided. Having done so, there was a second opportunity for each participant to ask questions to the rest of participants.

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    The reduced format allows participants to introduce their line of business.

    Should you be interested in participating in the next edition of this networking event, there are just a couple of things you need to know regarding this format: Usually there are up to 16 participant companies, and only one representative per company is allowed. However, it is possible to have up to two companies from the same business sector. Therefore, attendees are able to meet a wide variety of companies from different sectors and exchange their business cards.

    On this occasion, there was a wide variety of sectors represented among the 11 companies that took part in this edition: Cooking your Spanish (Cookery and Spanish lessons), E-Lixir Consulting (Digital Communication), Harwood Hutton (Accounting and Auditing Services), Hispalis Group (Construction), Lloyds Bank (Banking and Financial Services), Melia White House (Hotel), Sargadelos Porcelain UK (Fine Porcelain), Scornik Gerstein (Legal Services), The Bentley London (Hotel), and The Client Academy (Business Consultancy Services).

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    Attendees had the chance to get to know each other after their presentations.

    After the round of questions, everyone had the opportunity to chat and continue networking over a delicious breakfast with some of the most iconic products of Spanish cuisine that the venue serves.

    Thank you to all the professionals who have been part of the last edition of the Elevator Pitch and our gratitude to Arbina Restaurant for kindly hosting the event and welcoming us.

    If you missed this event or simply want to know what we are up to next, have a look at the UPCOMING EVENTS section on our website or subscribe to our electronic newsletter for weekly updates.

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